日本語 | English

Jigsaw Japan Support

For bug reports, questions or ideas, feel free to email us:
Email: ichipapa.apps@gmail.com

When reporting a bug, it helps if you include:

FAQ

How do I play?

On the map of Japan, tap a region, then choose a prefecture, a picture and a difficulty. Drag a piece up from the tray at the bottom of the screen and let go near the right spot — it will snap into place. Place every piece to finish the picture.

I can't find where a piece goes

Tap "Hint" at the top right. The next piece to place and its spot will light up. You can use hints as often as you like (just wait a few seconds between them). Press and hold the small picture at the top right to see the finished picture.

Can I stop in the middle of a puzzle?

Yes. Your progress is saved every time you place a piece. Tap "Pause" or close the app, and you can pick up where you left off next time.

I can't hear any sounds

The App's sound effects don't play when your iPhone is in silent mode. Turn off silent mode to hear them.

My progress is gone after switching to a new device

Puzzle progress and your collection are stored only on your device, so they don't carry over to a new device.
For paid packs, sign in with the same Apple Account you used to buy them, then tap "…" at the top right of the home screen and choose "Restore Purchases."

I'd like a refund

Refunds are handled by Apple. Please request one on Apple's "Report a Problem" page.

Photos

The puzzle pictures are photos from Pexels.

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